NOKIA could not access VBScript run time for custom action

 


Nokia Software Updater (v1.6.xx)

Symptoms

When installing or uninstalling the following error message is displayed.

Could not access VBScript run time for custom action.

Cause

This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.

Resolution

The VBScript engine can be quickly registered by following these steps:

1. Run Command Prompt as administrator
         1.1 Start Menu -> All Programs -> Accessories
         1.2 Right click on Command Prompt and select Run as administrator

2. If you are using 32-bit version of Windows:
   Type cd %windir%\system32 into the Command Prompt and hit Enter

   If you are using 64-bit version of Windows:
   Type cd %windir%\syswow64 into the Command Prompt and hit Enter

3. Type regsvr32 vbscript.dll into the Command Prompt and hit Enter